At Gir Junglee, we strive to provide our customers with high-quality herbal hair care products. If you are not satisfied with your purchase, please review our cancellation and refund policy below.

Cancellation Policy

  • Orders can only be canceled within 24 hours of placing the order.

  • To request a cancellation, please contact our customer support team at (+91) 92270 37373 or email us at girjunglee@gmail.com.

  • If your order has already been shipped, it cannot be canceled.

Return and Refund Policy

We take utmost care in delivering our products to you. However, if you receive a damaged or defective product, we offer a return and refund under the following conditions:

Eligibility for Return and Refund:

  • Returns are accepted only for damaged, defective, or incorrect products delivered.

  • The request for return must be initiated within 48 hours of receiving the order.

  • The product must be unused, in its original packaging, and must include proof of purchase.

How to Request a Return or Refund:

  1. Email us at girjunglee@gmail.com or call us at (+91) 92270 37373 with your order details, reason for return, and images of the damaged/defective product.

  2. Once your request is approved, we will arrange a reverse pickup or guide you on how to return the product.

  3. After receiving and inspecting the returned item, we will process your refund within 7-10 business days.

Non-Refundable Items:

  • Used or tampered products.

  • Products returned without proper proof of purchase.

  • Orders canceled after the shipment has been dispatched.

Refund Method

  • Refunds will be processed via the original payment method or credited as store credit, based on your preference.

For any further queries, please contact us at girjunglee@gmail.com or call (+91) 92270 37373.